01
About·Roots

Rooted in systems.
Driven by people.

I'm an IT operations & systems engineer and former Director of IT, with experience across franchise technology, e-commerce, agile product management, support operations, Microsoft cloud environments, data and BI modernization, access and security management, and cross-functional transformation.

What I love most: using technology to improve real people's lives, simplify complexity, and help teams operate with clarity.

Beyond the day job, I build — enterprise dashboards, AI-powered tools, open-source agents, desktop applications, and accessible websites for local businesses. The grove doesn't just tend itself; it grows new trails.

Based
Bella Vista, AR
Role
IT Ops & Systems Engineer
Focus
Digital Transformation
Spruce branch with cone — a symbol of resilience and renewal

“A grove grows because every tree has room, light, and roots in the same soil.”

02
Philosophy·The Compass

Technology should feel like a trail, not a maze.

The best systems create flow, visibility, accountability, and trust. My work is about helping teams move through complexity with confidence.

I

Clear the undergrowth

Remove what blocks people from doing their best work — noise, friction, dead processes.

II

Bridge the canopy

Connect tools, data, and teams so handoffs feel seamless and light reaches every layer.

III

Blaze the trail

Document, train, and make the way forward visible — so others can walk it without a guide.

IV

Deepen the roots

Design for resilience — every system supports the next, and the grove holds through every storm.

03
Capabilities·The Tools

What I bring to the grove.

Not a tool dump — grouped the way the systems are actually built. Every skill here has shipped real work, from multi-tenant platforms to open-source releases.

AI & Agent Systems

07
  • Multi-agent orchestration
  • Tool / function calling
  • RAG + knowledge graphs
  • Evaluation harnesses & judge gates
  • Human-in-the-loop approvals
  • Local-first LLMs (Ollama, Whisper)
  • Prompt engineering

Languages & Frameworks

07
  • Python (FastAPI, Pydantic)
  • TypeScript / Node.js
  • React
  • SvelteKit
  • HTMX
  • SQL / DAX
  • PowerShell / Bash

Cloud & Identity

06
  • Azure (App Service, Functions, Key Vault)
  • AWS (Lambda, ECS Fargate, Athena)
  • Entra ID multi-tenant
  • Microsoft Graph
  • OIDC workload identity (zero secrets)
  • Bicep / Terraform

Data & BI

06
  • Power BI / Fabric (Direct Lake)
  • Snowflake
  • PostgreSQL
  • SQL Server
  • ETL pipeline design
  • Row-level security

Quality & Delivery

06
  • GitHub Actions CI/CD
  • Playwright E2E
  • pytest / Vitest
  • WCAG 2.2 AA (axe-core)
  • STRIDE threat modeling
  • FinOps / cost governance

Platform Integrations

08
  • Freshdesk
  • Monday.com
  • HubSpot
  • FranConnect
  • Mindbody / Zenoti
  • BigCommerce / Shopify
  • Ramp
  • GitHub Enterprise